Risk-free quick booking

Our booking form takes about 60 seconds to complete. We will hold your spot until we contact you to answer any questions you might have. This is your opportunity to figure out for sure if this trip is for you, without obligation. Then we’ll get you to complete our Online Waiver and Application Forms before paying your deposit.

After you complete your Application we will hold your spot for seven days to give you time to make your deposit payment.

Before signing through these documents read through them carefully and make sure you are comfortable with what you’re signing up for, and have a look through the booking “fine print” below. If you have any questions at any time do not hesitate to contact us.

Payment and booking conditions

A deposit (typically 50%; see the trip description for the exact amount) to secure your place is  due upon booking. Final payment of balance is due 3 months in advance of your trip start date unless specified otherwise on the trip information page and/or your invoice. You will be invoiced for your payments after you have confirmed your interest in the trip. Please note that deposits are absolutely non-refundable, and final payments (the remainder) are non-refundable after the final payment date.

Payment Currency

All of our trips are billed in Canadian Dollars. The approximate exchange rate is given for your convenience on each trip information page.

You will receive your invoice via Flywire, an online payment and foreign exchange service, after we review your booking application.

Foreign clients: You will have various options of payment by credit card or bank transfer and the exact rates you will be charged in your local currency will be described to you before you submit your payment. These exchange rates are competitive and offer good value compared with other options like bank transfers. There is no additional fee for credit card payments as this is wrapped into the rate offered (previously credit card payments were levied a 3.5% fee).

Canadian clients: Flywire offers an online banking portal for some of the more common Canadian banks. If you bank is not in the list of options, please consider paying by E-transfer via your bank’s online banking system. If you pay your deposit by credit card there will be an additional 2% processing fee added to your invoice for your final payment.

Bank Transfers (domestic or foreign): If you prefer to pay by bank transfer please contact us. Note we may charge an additional fee to handle third party transfers, in addition to any fees your bank may charge you directly. Please consider the options described above carfully as typically they offer good value compared with a bank transfer, not to mention the convenience.

Booking Conditions Fine Print

READ CAREFULLY – BOOKING, RESERVATION, DEPOSIT: A deposit of 50% of the total price or private guiding fee is due with your booking unless otherwise indicated. Please provide us with your credit card details, do a bank transfer (account information on demand), send an E-transfer to twolfe@sawback.com or mail me a personal cheque payable to Thomas Wolfe. Final payments are due 90 days before your trip starts. If you wish to pay in a currency other than what our trips are quoted in, please inquire with us for a quote in your preferred denomination. Euro payments are only accepted by bank transfers in Euro denomination. We also accept bookings from minors; however we do require the signature of BOTH parents or ALL legal guardians on both Application Form and Waiver. CONFIRMATION / TRIP INFORMATION: Upon receipt of this registration form we confirm your booking and you agree to pay your deposit within 7 days. Each trip we offer has a detailed trip information page (available on our website) with the trip details, equipment list, proposed itinerary and logistics, etc. Read through this carefully before completing your registration. TRIP (CANCELLATION / MEDICAL / EVACUATION / THEFT) INSURANCE: Once we you complete your registration, we enter into financial obligations on our side and we cannot refund payments or release you from your contractual obligations. Therefore, we highly recommend buying cancellation insurance to cover your losses for the case that you can’t participate or have to interrupt your trip “for any reason”. Also, all participants need to have internationally accepted health insurance for all activities pertaining to the trip, including coverage for emergency rescue and evacuation. If you already have insurance, please make sure that you will be covered for “roped travel” booking a technical trip including “Via Ferrata” trips. We gladly refer you to a travel insurance provider who offers “adventure travel insurance packages” and with whom our clients have had positive claims experiences in the past. Generally, you will receive the best benefits if you buy your insurance within 10 days of our booking confirmation. We strongly urge you to read our Insurance Information page carefully before booking your trip. CANCELLATIONS: If you need to cancel a reservation, please do so in writing (best by e-mail). Please see the trip information package for details on your trip’s Cancellation Policy. CANCELLED PROGRAMS: Once we confirm your booking, we guarantee your trip departure. However, we do reserve the right to change guides, particular lodging or the itinerary should unforeseen circumstances (guide sickness, hut or route closing etc.) force us to do so or should the physical condition of the participants (see below), weather or mountain conditions make a continuation as planned too risky. We will not be deemed to be in default for any delay or failure to perform our obligations under this Agreement resulting from acts of God, the elements, war, acts of government, civil or military authorities, natural calamities, catastrophe, fire, flood, accidents, epidemics, shortage of transportation, or any other like events beyond our reasonable control. PERSONAL FITNESS and GROUP TRAVEL: Our programs rely heavily on the integrity of each individual to assess his or her skill level and physical condition accurately. It is the responsibility of each participant to be aware of the necessary skill and fitness level for a particular trip. When in doubt, please call and discuss this with us! For the protection of yourself and other group members, we reserve the right to deny participation to any unprepared participant at any time of the trip, in which case we cannot offer a refund! In order to accommodate diverse levels of ability and ambition as well as diverse personalities, the decision making of the guide has to be geared towards safety and finding a consensus within the whole group, which may not please each individual participant at all times.