Payment and Booking Conditions

Payment, Booking Conditions

Please use our Online Registration Form before proceeding with any payment. It’s a two-step process, requiring you to read through and sign the waiver first, and then collects your personal information securely. If you have any questions or do not understand anything to do with the waiver or application form please contact me at twolfe@sawback.com asap.

A deposit (typically 50%; see the trip description for the exact amount) to secure your place is  due upon booking. Final payment of balance is due 3 months in advance of your trip start date. You will be invoiced for your payments after you have confirmed your interest in the trip. Please note that deposits are absolutely non-refundable, and final payments (the remainder) are non-refundable after the final payment date.

Credit Card payments are encouraged, especially if you have a card with trip cancellation insurance! Charges are made in CAD (foreign payments are converted to your local currency at your card company’s rate). We charge an additional 3.5% fee for card transactions. If your credit card provides you with cancellation insurance for this trip indicate this on your registration form and we will lower the convenience fee to 2%.  Cancelled trips that have cancellation insurance are much less of a headache for everyone. Please consider this option. It could be a very affordable way to protect yourself. But look carefully into your credit card’s fine print to make sure this trip is covered.

Non Credit Card Payments from Canadian clients: If you do not wish to pay by credit card we ask that you pay by E-transfer, sent to twolfe@sawback.com. There is no additional fee for Canadian E-transfers.

Non Credit Card Payments from outside Canada (US, Europe, other countries):

  1. Third party electronic transfer: You will need to fill out an agreement with our currency broker, Ken Fukami from Payline in Canmore, that includes your banking information to coordinate an electronic transfer (SEPA, EFT, etc.) There is no charge for this service and it is $50-100 cheaper than all other methods of payment from foreign clients. Contact us, or visit Payline’s website for details.
  2. PayPal: send money via PayPal to twolfe@sawback.com. No charge to receive PayPal payments so long as they are complete and in CAD funds.
  3. Wire draft (bank to bank): Your bank wires our bank the money in CAD. We charge a $20 CAD fee for receiving these payments.
  4. Cheque: in either CAD or in your local currency (e.g. EUR or USD) at a rate that we agree on (see Royal Bank of Canada’s Currency Conversion for current rates used). No additional fee for cheque payments.

Mailing address: Please send cheques in CAD to Thomas Wolfe, 234 Grizzly Cr, Canmore, AB T1W1B5, Canada

All fees paid are 100% non-refundable. We cannot be held liable for cancellations of any kind. Therefore we strongly recommend that you purchase trip cancellation and evacuation insurance to protect you in the event that you need to cancel or there is an emergency during your trip. The Alpine Club of Canada and Lifetstyle Financial (BCLBC Plan) both offer plans for trips like this that might interest you although we can’t personally vouch for them. Note that many credit cards carry this insurance for trips paid with the credit card — contact your credit card company to be sure.

You must sign our Waiver of Liability in order to register for participation in our trips. You can view a printable copy the waiver here: English Waiver and translated into several other languages (German, French and Japanese) here: Translated Waivers.  If you have any questions about the waiver please talk to your lawyer and/or let me know prior to registration so I can help you.

The application form collects personal information which I use to make sure that I provide you with the best possible trip experience. If you do not want to answer any of the questions or you are unsure about anything leave it blank and/or contact me for clarification.